I Order 3 items since November 2022 only received one item. No tracking number was sent. Please don't be deceived. I have sent emails no reply.
Very good delivery service and updates 👌 and the canvas head is exceptional quality. Will buy more
I had a dreadful experience ordering from this company.
I ordered a GEX Cork Canvas Block Head and Mannequin Head Tripod Combo on the 4th of January, 2023, and they sent my order separately.
I received the block head on the 11th of January, 2023 and the tripod on the 16th of January, 2023.
The dummy head smells awful, and the odour is transferable to wigs.
Also, I ordered a silver tripod stand, and GEX sent me a used pink tripod stand with a torn and dirty tripod bag.
I emailed them the same day I received the tripod stand, saying I did not want the pink one and wanted a silver one as ordered.
I was not bothered by the torn, dirty tripod bag or the stinking blockhead they sent. I did not want a pink tripod.
Two days later, on the 18th of January, 2023, they replied to my email asking if I could accept a $10 refund and keep the pink stand. And they will send me a new package of a new carrying bag.
I replied to the email the same day, declining the offer because I just wanted a silver stand as I do not like pink things, and I did not get a response.
I sent a follow-up email on the 25th of January, 2023 and am still waiting to hear back from them.
Ordering from GEX was just a waste of my valuable time and $141.98.
As a result of my ordeal with GEX, I do not recommend buying anything from this company.
I find GEX to be extremely professional and very efficient. The quality of the hair is excellent. I have been wearing hair for almost 30 years and have dealt with many suppliers. I would rank GEX with the top suppliers.
100 % quality hairpiece !!!!
Great design! Thank you for working with me in purchasing 20 of them!
Like the base constuction head breathes better. Wish it came in 40% grey. 60 is alittle more then i thought. But making it work with some touchup light brown. Let me know if you have a 40 % grey on light brown.
